Description
IssabelPBX is an open-source unified communications platform based on Asterisk, designed for businesses to manage VoIP communications, including voice, video, and messaging services. It offers a user-friendly web interface for configuration and management, making it suitable for small to medium-sized enterprises (SMEs).
Key Features:
- Call Management: Includes features like call routing, IVR (Interactive Voice Response), voicemail, and call recording.
- Multi-line Support: Allows handling multiple simultaneous calls and extensions.
- Unified Communications: Supports voice, video, fax, and chat integration in a single platform.
- CRM Integration: Offers integration with popular CRM systems for seamless customer interaction.
- Reporting and Analytics: Provides call logs, real-time monitoring, and reports for performance tracking.
- Security: Includes security features like firewall management, encryption, and secure SIP.
IssabelPBX is widely used in call centers, customer service, and enterprise communication environments, offering a cost-effective solution for managing telephony systems.